• Furniture Pickup Service, Scheduling and Donation Guidelines

  • Updated/Effective July 1, 2025

  • At The Mustard Seed of Central Indiana, we believe in treating every individual with dignity. To ensure we deliver only safe, clean, and functional furniture to those rebuilding their lives, please review our pickup guidelines before scheduling.

  • 🚫 What We Cannot Accept

  • To protect the well-being of our clients and due to safety and space limitations, we are unable to accept the following:

  • Broken, stained, burned, ripped, or heavily scratched items

  • Furniture with missing parts, excessive pet hair, or odor

  • Infant and toddler items, including cribs and car seats

  • King-size mattresses, box springs, or medical/hospital beds

  • Sleeper sofas, washers/dryers, televisions, or electronics

  • Our pickup drivers have final decision on what items are accepted for donation.

  • ♻️ Optional Item Removal (Disposal)

  • Have an item that doesn’t qualify for donation but you still want it gone? Our team can remove it for a disposal fee, based on size and condition: see below. Donation fees help cover rehoming, recycling, or landfill costs and keep our operations sustainable.

  • 💛 Why Are You Paying To Donate? Because we can’t do it without your help! To keep our trucks on the road and serve more Central Indiana households, we request a donation-based service fee for all furniture pickups. Your contribution helps cover fuel, labor, warehouse space, insurance, and logistics.

  • Payment Options:

  • Online (preferred – link below - donation requests may vary if your pickup is out of the ordinary - final quote will be provided after we confirm a date).

  • Check at time of pickup (made payable to The Mustard Seed)

  • 🪑 Premium Pickup: Oversized & Heavily Used Furniture

  • We now offer Premium Pickup for items that are older, oversized, or less suited for client homes — including sectionals, hutches, recliners, and armoires/curio cabinets. These may be resold through our Donate to Sell program, with proceeds supporting operations.

  • 📦 Drop-Off Option

  • Want to drop off your donation instead? Please email, call, or text us in advance to confirm staffing. We are in and out of the office and warehouse and don’t want to miss your call but can usually reply to an email or text promptly as we are often on the road or remote

  • Monthly Drop-Off Day
    🕘 Last Saturday of every month | 9:00 AM – 11:00 AM
    📍 100800 E 121st, Fishers, IN (Please pull around back, you will see our trucks)

  • 📋 Request a Pickup

  • Fill out the form below and our team will contact you within 1 business day to schedule a pickup. We currently do not offer weekend or evening pickups unless expedited service is requested (additional fees apply).

  • Your donations help us furnish homes—and restore hope. Thank you for partnering with The Mustard Seed of Central Indiana. Your generosity fuels our mission and allows us to serve more neighbors in need.