Furniture Pickup Service, Scheduling and Donation Guidelines
Updated/Effective July 1, 2025
At The Mustard Seed of Central Indiana, we believe in treating every individual with dignity. To ensure we deliver only safe, clean, and functional furniture to those rebuilding their lives, please review our pickup guidelines before scheduling.
🚫 What We Cannot Accept
To protect the well-being of our clients and due to safety and space limitations, we are unable to accept the following:
Broken, stained, burned, ripped, or heavily scratched items
Furniture with missing parts, excessive pet hair, or odor
Infant and toddler items, including cribs and car seats
King-sized mattresses, King-sized box springs, or medical/hospital beds
Sleeper sofas, washers/dryers, tube televisions, or electronics
Our pickup drivers have final decision on what items are accepted for donation.
♻️ Optional Item Removal (Disposal)
Have an item that doesn’t qualify for donation but you still want it gone? Our team can remove it for a disposal fee, based on size and condition: see below. Donation fees help cover rehoming, recycling, or landfill costs and keep our operations sustainable.
💛 Why Are You Paying To Donate? Because we can’t do it without your support! To keep our trucks on the road and serve more Central Indiana households, we request a donation-based service fee for all furniture pickups. Your contribution helps cover fuel, labor, warehouse space, insurance, and logistics.
Payment Options:
Online (preferred – link below - donation requests may vary if your pickup is out of the ordinary - final quote will be provided after we confirm a date).
Check at time of pickup (made payable to The Mustard Seed)
🪑 Premium Pickup: Oversized & Heavily Used Furniture
We now offer Premium Pickup for items that are older, oversized, or less suited for client homes — including sectionals, hutches, recliners, and armoires/curio cabinets. These may be resold through our Donate to Sell program, with proceeds supporting operations. Please inquire upon scheduling, we will need to make sure have enough room in our truck and manpower, and special tools if needed.
📦 Drop-Off Option
Want to drop off your donation instead? Please drop off M, W, F 10-2, Fridays 10-4, and open drop. We are in and out of the office and warehouse and don’t want to miss your call but can usually reply to an email or text promptly as we are often on the road or remote! You will let the office know you are here and someone will open up the back warehouse doors for unloading. Please do not leave bedding outside due to weather. When people leave beds and it rains, the item ends up having to go to the landfill which costs our nonprofit funds that could go to a better use. Please be mindful of weather if dropping off after hours or on the weekend.
When we have to go to the dump, it costs us labor, time, and fuel.
Monthly Drop-Off Day
🕘 Last Saturday of every month | 9:00 AM – 12: 00 PM
📍 100800 E 121st, Fishers, IN (Please pull around back, you will see our trucks)We may also offer pop-up events from time to time, stay tuned to our Facebook page for more information. We post daily if soemthing is going on!
📋 Request a Pickup
Fill out the form below and our team will contact you within 1 business day to schedule a pickup.
Your donations help us furnish homes—and restore hope. Thank you for partnering with The Mustard Seed of Central Indiana. Your generosity fuels our mission and allows us to serve more neighbors in need.